IT Service Desk

Metacom Business Process Outsourcing Solution Inc.

₨119.1-170.8K[Monthly]
On-site - Taguig3-5 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Vacation Leave

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WE’RE HIRING: IT SERVICE DESK SPECIALIST


Location: BGC, Taguig City | 100% Onsite


Step Up Your IT Career in a Global Environment!


Do you

have a solid background in tech support and a passion for delivering

world-class IT service? We’re looking for an experienced IT Service Desk

Specialist who’s ready to make an impact and grow in a dynamic, fast-paced

workplace!

 


What You’ll Be Doing:


  • Troubleshoot and resolve hardware/software issues
  • Support end-users across desktop, applications, and networks
  • Manage IT tickets efficiently using best-in-class tools
  • Collaborate with cross-functional teams and escalate issues when necessary
  • Deliver top-notch service and clear communication to internal clients



What We’re Looking For:

  • At least 3 years of total BPO experience
  • Minimum 2 years in IT Service Desk / Helpdesk /
  • Technical Support (under BPO or IT Shared Services)
  • Bachelor’s degree in any Computer-Related Technology
  • Strong analytical and problem-solving skills
  • Exceptional English communication and interpersonal skills
  • Familiarity with operating systems, desktop
  • applications, and hardware setups
  • Adaptable and enthusiastic about continuous learning


Willing to work onsite in BGC, Taguig City



Why You Should Join Us:

  • Career growth with a global organization
  • Training and development opportunities
  • Collaborative team culture
  • Exposure to cutting-edge IT systems


BPOService DeskActive DirectoryPassword ResetTechnical SupportCustomer ServiceTechnical SkillsComputer LiterateCommunications SkillsHardware
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Ben Santiago (CLSSYB)

HR ManagerMetacom Business Process Outsourcing Solution Inc.

More than ten replies today

Working Location

BGC Corporate Center. H323+H75, 11th Ave, Taguig, Metro Manila, Philippines

Posted on 05 November 2025

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