We’re Hiring: Client Retention Specialist – Resto Independent Segment

Location: Sucat, Parañaque City

Department: Sales | Reporting to: Sales Manager

Salary Range: PHP 25,000 – 35,000

Vacancy: 1 Available

We’re looking for a Client Retention Specialist who will manage and grow our existing base of independent restaurant clients. If you're strategic, customer-centric, and skilled in identifying upsell opportunities, this role is for you.

• Manage and grow a portfolio of existing accounts
• Serve as the key point of contact for assigned clients
• Analyze buying patterns and propose growth strategies
• Coordinate with operations, logistics, and support teams
• Proactively resolve client issues and ensure satisfaction
• Meet renewal and sales growth targets

Must-Have Qualifications

• 3+ years in key account management or customer-facing roles
• Experience in sales or procurement for independent restaurants
• Knowledge of foodservice industry, pricing, promotions, and competitor landscape
• Strong relationship-building and problem-solving skills
• Data-driven with CRM experience
• Patient, customer-focused, strategic, and skilled in cross-selling & upselling

Education

• Bachelor’s Degree in Business, Marketing, or a related field

Preferred Industry Background

• FMCG
• F&B Distribution