Equicom Services, Inc. is now looking for Learning & Development Officer.

Office Address: 3F Equicom Center 3308 , Zapote St., Makati City.

QUALIFICATIONS:

• Bachelor’s degree in Human Resource Management, Psychology, Education, Business Administration, or a related field.
• At least 2-3 years of experience in Learning & Development, Training, or Organizational Development.
• Knowledge of adult learning principles, competency frameworks, and training evaluation methodologies.
• Experience in developing IDPs and conducting Training Needs Analysis is highly desirable.
• Proficient in MS Office (Word, Excel, PowerPoint); experience with Learning Management Systems (LMS) is a plus.
• Strong interpersonal, communication, and facilitation skills.
• Organized, analytical, and results-oriented.

Key Competencies:

• Learning Design & Delivery
• Training Needs Analysis (TNA)
• Performance & Competency Assessment
• Employee Engagement
• Communication & Facilitation
• Project Management
• Continuous Improvement Mindset

PRIMARY DUTIES AND RESPONSIBILITIES

Training Needs Identification & Analysis

1. Conduct annual training needs analysis (TNA) across departments using various data sources such as performance appraisals, employee feedback, and competency assessments.

2. Collaborate with managers and team leads to assess learning priorities aligned with business goals.

Individual Development Plans (IDP) Management

1. Develop and maintain Individual Development Plans (IDPs) for employees based on:

- Annual performance appraisal results

- Training needs assessments

- Identified competency gaps from the Competency Assessment

2. Monitor the implementation and progress of IDPs in coordination with line managers.

Developmental Assignment (DA) & Promotion Management

1. Review and process endorsed employees for developmental assignments and/or promotion according to established policy and procedures.

2. Facilitate endorsement of employees for developmental assignment to Employee Promotion Committee (EPC) and monitor performance evaluation when due.

3. Timely updating of tracker and monitoring.

4. Provide instruction to Payroll Team on the implementation of promotion adjustment.

Program Design & Delivery

1. Design and conduct targeted learning interventions such as workshops, seminars, e-learning modules, and blended programs. Collaborate with Unit Heads for inputs and customization.

2. Coordinate with external training providers to deliver identified learning initiatives as necessary.

3. Ensure alignment of training content with competency frameworks and strategic objectives.

Training Administration & Documentation

1. Maintain comprehensive training records, evaluation reports, and development plans.

2. Prepare training calendars, training announcements, and other communication materials.

3. Monitor learning completion, certification, and feedback collection.

Monitoring & Evaluation

1. Evaluate the effectiveness and impact of learning interventions through feedback, assessments, and performance metrics.

2. Recommend/Implement improvements to existing learning programs based on data and feedback.

Learning Culture Promotion

1. Champion a culture of continuous learning and capability development within the organization.

2. Organize learning campaigns, knowledge-sharing sessions, and employee development events.