Logistic Associate - Arbitration (Call Center)
PH Global Jet Express Inc.
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Professional Development
Work-Life Balance
Dependent Care
- Responsible for handling claims arising from courier services, including but not limited to goods loss, delays, and damages.
- Review claim documents and evidence provided by customers or platform, ensuring the completeness and accuracy.
- Maintain and manage claims files, ensuring they are achieved and stored according to company standards.
- Track and follow-up the progress of claims processing to the regional claims.
- Compute the delays using the platform the SLA.
- Make fair, reasonable, and enforceable arbitration decision in accordance with the company's claims policy and relevant regulations.
- Facilitate communication between disputants to guide parties toward mutual agreement.
- Handling internal and external communication for claims settlement
Sheilla Recruitment
Recruitment SpecialistPH Global Jet Express Inc.
Reply 2 Times Today
Working Location
22nd, Robinsons Cyberscape Beta. 27th and 32nd Topaz and, Ruby Rd, Ortigas Center, Pasig, Metro Manila, Philippines
Posted on 22 November 2025
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