QUALIFICATIONS:

• Minimum of 5 years of work experience in people management with a strong background in leading software testing teams. Experience with specialist field of work. Possibly management experience or detailed expert knowledge within a single field of work.
• At least 3 years of successful project test management (nice to have: GxP or GAMP5 ) of Software development focused software testing and/or validation of IT Systems.
• Extensive experience in test management, including developing test strategies, defining test plans, and tracking performance metrics.
• Proficiency in test management tools such as tools, e.g., HP ALM, JIRA, TestRail, etc.
• Strong knowledge of software testing methodologies, including Agile, Waterfall, or hybrid frameworks.
• Practical experience with offshoring and cooperation across borders with experience negotiating and resolving issues in a multicultural environment.
• Excellent communication, documentation and organizational skills, and must be able to communicate effectively and work at all levels of the organization.
• Excellent customer service, problem solving and negotiation skills.
• Analytical, self-motivated, responsible, flexible and with positive work attitude.

DUTIES AND RESPONSIBILITIES:

1. Management

• Lead according to NNIT’s leadership principles (Involve, Inspire, Lead.)
• Lead and develop the department team to achieve strategic objectives.
• Develop and execute the department’s strategy, ensuring effective communication and follow-up on Business Plans, Competency Plans, Organizational Reviews, and Balanced Scorecards.
• Continuously drive business development including development of new services, quality improvements optimizations and delivery models.
• Oversee department financials, including budget anchoring, rolling estimates, and latest estimates.
• Personal development, taking responsibility for personal business, competency and development targets and activities.

2. Test Management (Consultant)

• Actively contribute as a consultant in small to medium-complex Life Sciences IT projects.
• Develop and execute comprehensive test strategies, ensuring alignment with project goals and organizational objectives.
• Manage the creation of detailed test plans, schedules, and metrics to ensure streamlined and efficient testing workflows.
• Ensure compliance with industry best practices, methodologies, and quality assurance standards throughout the software testing lifecycle.
• Prepare and maintain test documentation independently.
• Assist the Project/Program Manager, and the Validation Project Validation Lead, Quality Project Lead, or Project Validation Manager with quality and risk management issues, conduct risk management assessments/workshops, and provide input to validation and test strategies.
• Contribute in testing Quality Activities for projects/activities such as complex E-2-E Validations.
• Review IT project and operations documentation; ensure that process requirements are met according to the controlling QMS.
• Identify and implement process improvements to enhance operational effectiveness.
• Prepare and oversee testing activities, including IQ, OQ, PQ, deviation handling, and reporting, with appropriate support.

3. Operations and Business Management

• Maintain a clear and consistent overview of operational performance across all customers.
• Proactively identify risks, issues, and bottlenecks, implementing effective mitigation strategies to ensure seamless project delivery.
• Ensure adherence to contractual KPIs for services delivered to customers.
• Manage internal and external stakeholder relationships at all organizational levels, including senior management.
• Define and implement tailored solutions for selected customer groups and service offerings within the unit.
• Engage in major customer and stakeholder interactions during both the sales and delivery phases.
• Analyze the market to identify and capitalize on business opportunities.
• Facilitate effective communication and ensure accurate material for forecasting.
• Optimize resource allocation to balance team capacity with project deadlines and requirements.

4. Resource Management and People Leadership

• Lead workforce planning to meet organizational and project needs.
• Coach, appraise, and develop team competencies while setting clear targets.
• Mentor and inspire a diverse team of software testers, fostering a culture of accountability, inclusivity, and excellence.
• Promote competency development and build knowledge-sharing initiatives within the team.
• Monitor team and individual performance, provide constructive feedback, and implement improvement plans based on input from Service Managers, customers, and teammates.
• Conduct regular 1:1 meetings, performance reviews, and career development discussions to support team growth and individual success.
• Foster an inclusive environment that encourages collaboration, values diversity, and drives innovation.

5. Stakeholder Management

• Serve as the primary point of contact for test management inquiries, updates, and communications.
• Deliver clear and concise progress reports to stakeholders, highlighting milestones, potential risks, and solutions.
• Collaborate with cross-functional teams, including project managers, developers, and business analysts, to ensure alignment with project objectives and client expectations.

Impact:

• Expected benefit from employee output rated against the business and strategic goals of NNIT.
• Achieves results that directly affect the unit’s overall result. Delivers measurable results that contribute to NNIT’s business strategy. Results are delivered within specified goals.

Communication:

• Complexity and range of the communications tasks of the employee.
• Communicates with customers/external partners with the aim of achieving consensus and solution acceptance. Argues and convinces parties of strategic issues where there are different points of view but common interests.

Innovation:

• Degree of innovation in the employee’s assignments/tasks.
• Analyses complex issues and improves methods, concepts, techniques or processes across areas of work or functions based on input from others and/or personal experience.

WHO WE ARE

NNIT Philippines builds on a decade of experience, and has a reputation for developing high quality enterprise level software solutions and support as a Microsoft Gold Certified Partner.

NNIT Philippines is an integrated part of NNIT's global IT service delivery, including specializations in the development and maintenance of enterprise and eGovernment software solutions as well as IT infrastructure operations including network and server operations for NNIT's customers around the world. The Manila based delivery center is part of NNIT's 24/7 Global Operations Centre setup and delivers services in close cooperation with NNIT's other centers in Denmark, China and the Czech Republic.

On top of the statutory benefits stipulated by the local law, NNIT DLSP employees enjoy the following benefits upon joining:13th

• 13thmonth pay
• Performance bonus (discretionary)
• Rice subsidy
• Communication allowance
• Fitness allowance
• Clothing and laundry allowance
• Medical allowance (Employee and Dependent)
• HMO (Employee and Dependent/s)
• Life insurance
• Vacation leaves and sick leaves (convertible to cash)
• Emergency loan
• Year-end gift
• Wedding gift
• First baby gift
• Breakfast once a week
• Fruits, snacks / well-stocked pantry
• Flexible working hours
• Hybrid set up

Notes:

• By applying to this job ad, you acknowledge and agree for your information to be collected by NNIT. Rest assured, any information you share will only be used for recruitment/hiring purposes.
• This position is available only to those with current authorization to live and work in the Philippines.

Please refer to job description.