ViewQwest PH
13th Month Pay
HMO
Sick Leave, Vacation Leave
We are seeking a skilled Level 2 Network Engineer to join our Managed Services Team, supporting enterprise IT infrastructure with a focus on IT Service Management (ITSM) principles. This role requires strong expertise in troubleshooting, configuring, and maintaining a range of network platforms while leveraging Jira Service Management for ticketing, change requests, and incident response.
You will act as a technical escalation point for the Service Desk (Level 1) and work closely with vendors, service delivery teams, other escalation teams to ensure optimal network performance, security, and service availability.
Experience Level: Mid-Level (3–5 years)
ITSM & Service Operations
Network Support & Troubleshooting
Network Configuration & Optimization
Documentation & Process Improvement
Technical Skills
Soft Skills
Certifications (Preferred but Not Required)
Mark Ian Baugbog
Managed Services HeadViewQwest PH
High response rate
Davao City. Davao City, Davao del Sur, Philippines
Posted on 20 May 2025
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