Online Customer Service Representative

Dubai Business Advisors Phil Representative

URGENT
₨79.4-132.3K[Monthly]
On-site - Cavite1-3 Yrs ExpBachelorFull-time
Share

Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Annual Appraisal, Holiday Gifts

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Others

    Office Parties

  • Perks Benefits

    Company Equipment

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Bereavement Leave, Maternity & Paternity Leave, Parental Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave

Show More

Description

  • Respond to customer inquiries via, email.
  • Assist customers with services information, tracking, and issue resolution.
  • Maintain a high level of client satisfaction through effective communication.
  • Document client interactions and feedback for continuous improvement.
  • Collaborate with team members to enhance service quality and efficiency.

Requirements

  • Educational Qualifications: Bachelor’s degree in Business Administration or related field.
  • Experience Level: 1-3 years of experience in customer service or call center environments.
  • Skills and Competencies: Strong customer service aptitude, scheduling abilities, proficient problem-solving skills, technical proficiency, and exceptional organizational skills.
  • Responsibilities and Duties: Provide back office support, address customer inquiries, resolve issues promptly, and collaborate as a team player.
  • Working Conditions: Remote work environment with flexible hours to accommodate customer needs.
  • Qualities and Traits: Strong work ethic, excellent interpersonal skills, and a proactive approach to tasks.
Customer ServiceSchedulingProblem SolvingTeam PlayerStrong Work EthicTechnical SkillsOrganizational SkillsInterpersonal SkillsCall CentreBack Office Support
Preview

Jamie Joy Cheng

Office Manager Dubai Business Advisors Phil Representative

Work Location

201, Dubai Business Advisors Phil Representative. 2nd Floor, Landmark- JonRem Resort Villas & Events Place, 9284, Unit 201 Aguinaldo Hwy, Lalaan 2nd, Silang, 4118 Cavite, Philippines

Posted on 14 January 2025

Similar Jobs

See more

Dubai Business Advisors Phil Representative

Unfinanced / Angel

51-100 Employees

Accounting & Finance

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.