Online Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Respond to customer inquiries via phone, email, or chat.
- Provide information about products and services.
- Resolve customer complaints efficiently and effectively.
- Maintain accurate records of interactions in the database.
- Collaborate with team members to improve customer service.
- Meet performance metrics and goals.
- Educational Qualifications: Bachelor’s degree in any field is required.
- Experience Level: No prior experience is required; training will be provided.
- Skills and Competencies: Excellent communication, active listening, and problem-solving skills.
- Working Conditions: Office environment with potential shifts; must be adaptable.
- Qualities and Traits: Empathetic, patient, and able to manage stress effectively.
Brian Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines
Posted on 28 August 2025
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