Key Responsibilities:

• Lead and manage the daily operations of all assigned departments.
• Ensure adherence to company policies, procedures, and standards.
• Identify operational inefficiencies and implement process improvements.
• Ensure alignment of all support services with the company’s operational and financial goals.
• Prepare and deliver comprehensive monthly operations and performance reports to President.
• Coordinate with department heads to consolidate inputs for the report and present analysis, insights, and recommendations.
• Implement and maintain effective credit policies and risk mitigation strategies.
• Ensure effective inventory management and stock control.
• Optimize warehouse operations and space utilization.
• Supervise procurement processes to ensure cost-effectiveness and quality.
• Manage vendor relationships and ensure timely delivery of goods and services.
• Oversee order processing to ensure timely and accurate delivery to customers.
• Coordinate with logistics and warehouse teams to maintain customer satisfaction.
• Ensure proper maintenance of company assets, facilities, and equipment.
• Develop preventive maintenance schedules and manage maintenance team.

QUALIFICATIONS:

• Bachelor's degree in Business Administration, Management, Industrial Engineering, or related field.
• Minimum 8 years of progressive experience in operations, with at least 3 years in a managerial role overseeing multiple support departments.