Key Responsibilities:

Project Documentation:

• Assist in the creation, organization, and maintenance of IT project documentation, including project plans, technical specifications, user manuals, process flows, and meeting minutes.
• Ensure documentation is accurate, up-to-date, and accessible to relevant team members.
• Help standardize documentation templates and processes.

Project Coordination:

• Support the IT team in coordinating project activities and schedules with internal teams and external stakeholders.
• Assist in scheduling and preparing for project meetings, including distributing agendas and recording action items.
• Facilitate communication channels to ensure timely information flow between project teams and stakeholders. Track and follow up on outstanding tasks and deliverables.

Software Review & Quality Assurance (QA):

• Assist in conducting basic software reviews to identify potential issues or discrepancies against requirements.
• Support the QA team in executing test cases and documenting test results.
• Help identify, report, and track software defects.
• Participate in user acceptance testing (UAT) activities as needed.

General IT Support:

• Provide ad-hoc administrative support to the IT team as required.
• Participate in team meetings and contribute to discussions.
• Engage in continuous learning to develop IT knowledge and skills.

Qualifications:

• Currently pursuing a Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
• Strong written and verbal communication skills with a keen eye for detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Basic understanding of software development lifecycle (SDLC) concepts is a plus.
• Familiarity with project management principles or tools (e.g., Jira, MS Planner) is a plus but not required.
• Eagerness to learn and a proactive attitude.
• Excellent organizational and time management skills.