· Responsible for the achievement of the store KPI, excellent customer service, good general housekeeping and proper visual standard.

· Ensure the attainment of sales and target of the branch.

· Ensure excellent customer service is provided at all times.

· Recommends possible solutions and actions to address customer complaints.

· Ensures that items are properly tagged and displayed in accordance with approved store visual standards.

· Maintains appropriate stock levels in the branch.

· Ensure that all items are properly secured and accounted for at all times.

· Monitors and analyzes merchandise movement and recommends appropriate actions for slow moving items.

· Ensures that all concern staff are effectively executing their assigned tasks and functions.

· Performs regular review on branch staff performance.

· Ensures smooth implementation of company policies, systems and procedures and regulations in the branch level.

· Ensure proper training of staff prior to deployment.

· Produces regular reports on a daily, weekly and monthly basis.

· Other reasonable tasks and/or duties incidental to your function or that of the company which your superior may ask or direct you to perform.

· 2- 3 years of working experience in the related field.

· With experience in supervising store specializing in retail store operations