We’re Hiring: Outbound Cruise Sales Representative!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for Outbound Cruise Sales Representative to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Role: Outbound Cruise Sales Representative

Work Arrangement: Work from Office

Location: Philippines - Ortigas

Schedule: Night shift

We are dedicated to helping travelers find the perfect cruise and create lifelong memories. Our team is passionate about travel and committed to delivering outstanding customer service.

Key Responsibilities:

• Conduct outbound calls to warm leads, previous customers, and prospective clients to discuss available cruise options and leave voice message to clients
• Educate clients on cruise packages, itineraries, and current promotions to match their needs and interests
• Build and maintain relationships with clients to encourage repeat business and referrals
• Meet or exceed monthly sales targets by closing bookings and securing deposits
• Provide exceptional customer service throughout the booking process and address any questions or concerns
• Accurately record client interactions and update customer information in the system
• Stay up to date on cruise industry trends, seasonal promotions, and product knowledge to effectively answer questions
• Display personality, Drive, Energy, Passion that comes through the phone

Qualification and requirements:

• At least 6 months pure outbound BPO sales experience
• Call center and phone sales experience highly preferred
• Cruise & travel experience preferred
• Verifiable track record of success in a sales role
• Comfortable taking outbound member calls
• Communication skills to help explain the products and services to the members
• Ability to be successful in a performance, commission and bonus driven environment
• Passion to help members, co-workers and growth of the company
• Positive mindset and adaptive in changes
• Flexible Availability - Willingness to work some evenings, weekends, or holidays as needed to accommodate client schedules
• Outstanding background record from previous company

Non-negotiable skills & requirements:

• Call center and phone sales experience highly preferred
• Cruise & travel experience preferred
• Strictly work onsite arrangement
• Not working students
• Staying near the office – or willing to relocate