Thai IT Helpdesk | PHP 115,000 Monthly

J-K Network Services

₨523.1-601.6K[Monthly]
On-site - Quezon City<1 Yr ExpEdu not requiredFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Time Off & Leave

    Sick Leave, Vacation Leave

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Company Profile: An IT BPO company recognized as the leading global provider of comprehensive and innovative IT services that help clients adapt to the digital world.


Position: Thai IT Helpdesk

Industry:  BPO Company

Location: Quezon City 

Salary: Php 100,000 - Php 115,000 Monthly 

Schedule: Shifting with graveyard shift 


Benefits:

  • HMO
  • Government Mandated Benefits
  • 13th Month Pay
  • Performance and Attendance Bonus
  • Night Differentials


Requirements:

  • Filipino who fluent  in speaking, reading and writing Thai
  • Thai National in Philippines
  • Bachelor’s Degree graduate 
  • Knowledgeable in ServiceNow and Basic Troubleshooting
  • With IT Helpdesk Experience


Responsibilities

  • Handling customer technical support cases through phone, email and chat
  • Respond to customer inquiries and assist in troubleshooting and resolving challenges
  • Properly answer questions regarding the account being handled
  • Resolve technical issues related to network interruptions


Recruitment Process:

  1. Resume Screening
  2. Initial Interview
  3. Final Interview 
  4. Language Assessment
  5. Job Offer


Pre-Sale Technical SupportCustomer Relationship ManagementPre-Sale BiddingAfter-Sales ServicePre-Sales Work ContentPre-Sale ConsultationPre-Sale Demand AnalysisAfter-Sales Technical SupportAfter-Sales MaintenanceAfter-Sales Product DebuggingPre-Sale Product DemonstrationPre-Sale Project EngineerAfter-Sales Installation
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RecruiterJ-K Network Services

Reply 6 Times Today

Working Location

Gateway Mall. Gen. Aguinaldo Ave, Cubao, Quezon City, Metro Manila, Philippines

Posted on 10 October 2025

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