• Provide exceptional customer service by addressing inquiries and resolving issues via phone, email, and chat.
• Maintain up-to-date knowledge of company products and services to assist customers effectively.
• Document customer interactions and feedback to enhance service quality.
• Collaborate with team members to improve processes and deliver outstanding service.
• Handle returns and refunds in accordance with company policy.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred, but not mandatory
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication and interpersonal skills
• Responsibilities and Duties: Ability to work in a fast-paced environment
• Qualities and Traits: Positive attitude and eagerness to learn