Job Summary:
We are looking for a professional and customer service-oriented store head to oversee daily operations at our store. As the store head, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies.

Job Responsibilities:
· Deliver excellent service to ensure high levels of customer satisfaction.

· Motivate the sales team to meet sales objectives by training and mentoring staff.

· Create business strategies to attract new customers, expand store traffic, and enhance profitability.

· Train and oversee new staff.

· Respond to customer complaints and concerns in a professional manner.

· Ensure store compliance with health and safety regulations.

· Develop and arrange promotional material and in-store displays.

· Prepare detailed reports on buying trends, customer requirements, and profits.

· Undertake store administration duties such as managing store budgets and updating financial records.

· Monitor inventory levels and order new items

· Can make store sales analysis.

Education and Experience:

• A graduate of any business course.
• Leadership or Management Training Programs.
• Customer Service Certifications.
• Previous experience as an assistant store manager or department manager.
• Expertise in handling customer complaints, creating excellent customer experiences, and building customer loyalty.
• Strong communication and interpersonal skills.
• Problem-solving and decision-making abilities.
• Proficiency in retail management software or point-of-sale (POS) systems.
• Adaptability and ability to handle high-pressure environments.

Salary and Benefits

• Salary Range: Php28,000.00 - Php30,000.00 per month.
• Birthday month celebration every 18th of the month with free cakes and drinks
• Chinese New Year- Free Tikoy
• Sales Incentives
• Mid-autumn festival
• Company Christmas gift (angpao) and events
• Employee discount
• Opportunities for promotion and career advancement.
• Paid training and supplemental pay types including 13th month salary, anniversary bonus, overtime pay, performance bonus, and yearly bonus.

Schedule

• 8-hours shift, day shift, fixed schedule.

Join our team and be part of a dynamic company with a commitment to employee growth and success. Your contributions will directly impact our market presence and overall success.

Job Type: Full-time

Pay: Php28,000.00 - Php30,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Employee discount
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Schedule:

• 8 hour shift
• Day shift
• Fixed shift

Supplemental Pay:

• 13th month salary
• Anniversary bonus
• Overtime pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Manila: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Store Head: 2 years (Preferred)

Please refer to job description.