• Responding to external and internal customer requests via phone and email in a faced-paced, highly complex environment
• Independently collect past due invoices by contacting customers via phone, email or portal
• Independently reconcile complex accounts, support in resolving customer disputes in a timely manner by collaborating with other departments within the company regarding invoices/billings or cash applications.
• Advanced organizational, technical and communication skills necessary to efficiently prioritize and resolve existing customer issues and facilitate payment
• Process daily and/or month-end Account reconciliations - spread sheets such as daily cash log
• Cash Application of payments to customer’s accounts received via credit cards, coordinating and collaborating with a centralized cash application team.
• Review/prepare customer refunds for duplicate payments, overpayments, and payments to incorrect company
• Preparation of weekly aging report and prioritize accounts based on overdue status
• Account review for credit releases
• Negotiate payment plans

Qualifications:

• Graduates of Finance, Accountancy/Business related courses with AR/Collections experience
• Open to undergraduates with Collections or Accounts Receivables experience!

Please refer to job description.