Call Center Agent
CNT- World Wide Outsouce Solutions OPC
Job Description
Description
- Answer incoming calls from customers in a professional and courteous manner
- Provide accurate and helpful information to customers
- Resolve customer inquiries and complaints
- Process orders and handle returns
- Upsell products and services
- Maintain accurate records of customer interactions
- Meet call center performance metrics
- Participate in team meetings and training sessions
Requirements
- High school diploma or equivalent
- 1+ years of customer service experience
- Excellent communication and interpersonal skills
- Strong problem-solving skills
- Ability to work in a fast-paced environment
- Proficiency in Microsoft Office Suite
Ana Tanguaco
HR OfficerCNT- World Wide Outsouce Solutions OPC
Work Location
Cainta,Rizal,Philippines
Posted on 22 January 2025
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