One day virtual process | Customer Service Representative | For Starters

Staffing co.

₨132.4-158.9K[Monthly]
On-site - CebuNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Incentives

  • Government Mandated Benefits

    13th Month Pay

  • Insurance Health & Wellness

    Health Insurance

  • Perks Benefits

    Open Workspace

  • Professional Development

    Job Training

  • Time Off & Leave

    Sick Leave, Vacation Leave

  • Work-Life Balance

    Flexible Hours

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Description

  • Respond promptly to customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve customer complaints efficiently and effectively.
  • Maintain detailed records of customer interactions.
  • Work collaboratively with team members to achieve goals.
  • Adhere to company policies and procedures.

Requirements

  • Educational Qualifications: High School or Senior High School diploma.
  • Experience Level: No prior experience required; training provided.
  • Skills and Competencies: Proficient in English, technical knowledge, strong interpersonal abilities, and excellent organizational skills.
  • Responsibilities and Duties: Answer customer inquiries, resolve issues, and provide support via phone.
  • Working Conditions: Office-based environment with a standard schedule, potential evening shifts.
  • Qualities and Traits: Patient, empathetic, adaptable, and able to work under pressure.
English LanguageTechnical SkillsInterpersonal SkillsOrganizational Skills
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Mica A

Sourcing LeadStaffing co.

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Working Location

1180, Concentrix Cebu Mactan Recruitment Site, 2nd Floor, Building 3, 8 Newtown Blvd, Lapu-Lapu City, 6015 Cebu, Philippines

Posted on 07 March 2025

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