Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
Paid Holidays
Insurance Health & Wellness
Health Insurance, Mental Insurance, HMO
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Vacation Leave
Work-Life Balance
Flexible Hours
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints with empathy and efficiency.
- Maintain detailed records of customer interactions.
- Meet performance metrics and contribute to team goals.
- Stay updated on company policies and procedures.
Requirements
- Educational Qualifications: Bachelor’s degree required.
- Experience Level: No prior experience required; training provided.
- Skills and Competencies: Strong customer service abilities, excellent communication, and problem-solving skills.
- Working Conditions: Office environment, possible shift work, and high call volume.
- Qualities and Traits: Patient, empathetic, and friendly demeanor; strong work ethic.
Caryl Faye Dionisio
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Reply 1 Time Today
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 03 July 2025
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Des BarticanFounder
Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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