• Product Strategy and Roadmap: Define, refine, and communicate the long-term product vision and strategy, ensuring alignment with company goals and market demands. Lead the development and continuous updating of the product roadmap, coordinating with leadership and key stakeholders to ensure consistency.

• Feature Development and Specifications: Drive the ideation, evaluation, and prioritization of new features, balancing customer needs, business value, and technical feasibility. Make strategic trade-offs to optimize the product portfolio and maximize overall impact. Collaborate with cross-functional teams to develop comprehensive product specifications, ensuring clarity and consistency.

• Success Metrics: Establish, track, and analyze key performance indicators (KPIs) and other success metrics to measure product performance. Leverage data-driven insights to drive continuous improvement and inform strategic decisions. Formulate and implement strategies to drive product growth and scalability, including the use of heuristic methods, machine learning models, and rapid experimentation.

• Fraud Detection and Prevention: Collaborate with data scientists and security teams to analyze geolocation data, identify fraud trends, and implement robust preventative measures. Ensure that the product incorporates advanced security and fraud detection mechanisms.

• Customer Engagement/Advocacy: Act as the primary advocate for enterprise customers, ensuring their feedback and needs are integral to product development. Build and maintain strong relationships with key customers, anticipate their needs, and ensure their satisfaction.

• Stakeholder Communication: Maintain transparent and effective communication with stakeholders at all levels, including executives, engineering, marketing, sales, and customer support. Provide regular updates and facilitate feedback loops to ensure alignment and support.

• Market and Customer Insights: Conduct in-depth market and customer research to gather insights and validate product concepts. Use data to inform strategic decisions and measure product success. Stay informed about industry trends, competitive landscapes, and emerging technologies.

• Go-to-Market Planning: Develop and execute go-to-market strategies, including launch plans, marketing campaigns, and sales support. Monitor product performance post-launch and drive continuous improvement.

• UI/UX Design and Evaluation: Work closely with UI/UX designers to ensure the product is intuitive, user-friendly, and meets high design standards. Ensure a consistent and engaging user experience across all product touchpoints, aligned with the overall product vision.

• Security and Privacy: Ensure the product complies with relevant security and privacy regulations. Collaborate with security, legal, and engineering teams to integrate robust data protection and user privacy measures into product design. Continuously review and update security protocols to address emerging threats and vulnerabilities.

• Financial and Performance Management: Define and track key performance indicators (KPIs) to measure product success. Manage the product budget and ensure financial targets are met.

• Operationalization: Develop and implement processes to operationalize new product features. Collaborate with support teams to ensure smooth product rollout and ongoing maintenance. Create and maintain comprehensive documentation and training materials.

• User Personas: Develop, maintain, and leverage detailed user personas to guide product development and marketing strategies. Ensure that product features and messaging resonate with the needs and preferences of target users. Update personas based on user feedback and market research.

• 3-5 years of experience in product management with a proven track record of delivering successful products.

• Technical expertise: Strong technical knowledge and product intuition with an engineering background, capable of making informed product/technical trade-offs.

• Customer-centric: Passionate about delivering exceptional user experiences, utilizing design thinking and customer-centric product development approaches.

• Data-driven: Strong analytical skills with the ability to leverage data to drive decision-making.

• Stakeholder management: Excellent skills in managing stakeholders and integrating partners.

• Proactive: Tends to take action to solve problems and initiate proactive measures.

• Communication: Exceptional presentation and interpersonal skills.

• Continuous learning: Committed to personal and professional growth, eager to learn and improve continuously.

• Language: Proficiency in both English and Chinese is preferred.

If you possess the following additional qualifications, you will receive extra points:

• Enjoy trying new things and are bold in your attempts.

• Capable of achieving goals, demonstrating that ambiguity, evolving processes, and complexity motivate you rather than hinder you.

• Willing to share your knowledge to help others grow.

• Skilled at using data to make informed decisions.