Job Qualifications:

• Graduate of any courses
• At least 1 year of experience in collections, documentation, or related administrative roles.
• Excellent writing and verbal communication
• Collaborative, team player and good organizational skills
• Good attention to detail
• Proficient in using MS Office Applications

Job Description:

• Respond to clients’ inquiries regarding payments and account status; acknowledge receipt of payments.
• Prepare and process Request for Payment (RFP) for courier services (e.g., J&T).
• Manage the release of land titles to qualified clients.
• Sort, file, and maintain hard and soft copies of Official Receipts (ORs) and other documents; perform photocopying and scanning tasks.
• Facilitate the pull-out and release of ORs to clients together with the printed buyer’s ledger and received book.
• Issue Certificates of Full Payment, Outstanding Balance certifications, and Statements of Account upon request.
• Maintain organized filing systems by account, ensuring all folders are updated and complete.
• Prepare Final Demand and Cancellation Letters, and ensure timely dispatch via courier (e.g., J&T)
• Send payment reminders to clients through text and email to follow up on dues and encourage timely payment.

Please refer to job description.