Customer Service Agent

XMC BPO Manila

₨80.3-107K[Monthly]
On-site - Mandaluyong<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Vacation Leave

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Description

  • Responsible in customer service concerns via email and chats
  • Providing accurate, valid and complete information to the customers
  • Maintain high level of positive and good customer relationship
  • Work collaboratively with team members and support departments to ensure seamless customer experience.
  • Adhere to company policies, security protocols, and data privacy regulations.

Requirements

  • With at least 6 months of experience in Customer Service (Preferable international account)
  • Good English communication skills
  • Amenable to work in rotational schedule, weekends and holidays
Customer ServiceAccount Management
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Joyce Piedad

HR OfficerXMC BPO Manila

High response rate

Working Location

1 Doña Julia Vargas Ave, Pasig, Metro Manila, Philippines, Ortigas Technopoint

Posted on 17 May 2025

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XMC BPO Manila

Unfinanced / Angel

501-1000 Employees

BPO & Call Center

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