Customer Service Manager
Global SME Loans Inc.
職位描述
福利待遇
津貼
餐補
法定福利
13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
健康保險
健康維護組織
其他
企業社交活動
額外福利
年度公司旅行, 公司設備
職業發展
工作培訓
休假和請假
喪假, 產假和陪產假, 病假, 休假
工作生活兩不誤
居家辦公
- Oversee daily customer service operations and team performance
- Develop and implement customer service policies and procedures
- Train and mentor customer service representatives
- Resolve escalated customer issues and complaints
- Analyze customer feedback and suggest improvements
- Ensure excellent service standards and customer satisfaction
- Educational Qualifications: Bachelor’s degree in Business Administration or related field.
- Experience Level: 3-5 years of experience in customer service management.
- Skills and Competencies: Strong problem-solving abilities, excellent interpersonal and organizational skills, digital marketing knowledge.
- Working Conditions: Office environment, potential for remote work, flexible hours.
- Qualities and Traits: Team player with a strong work ethic, technical skills, and exceptional people skills.
Princess Meneses
HR Operations SpecialistGlobal SME Loans Inc.
工作地址
Unit 2D, 2nd Floor RAE Building, Bayan-Bayanan Ave. Bayan-Bayanan Ave, Marikina, 1800 Metro Manila, Philippines
發布於 15 May 2025
猜你想看
查看更多CSR role | 1 year healthcare BPO experience – HMO day 1
Sagility Philippines B.V. Branch Office₨93.9-99.2K[月薪]
现场办公 - 奎松市1-3 年經驗本科全職
Joelle GalaponRecruiter
Operational Excellence Assistant Manager
J-K Network Services₨313.1-391.4K[月薪]
现场办公 - 馬卡蒂3 - 5 年經驗本科全職
J-K Recruiter_ExecRecruiter
Customer Service Manager
Tradex Network Inc.₨417.5-521.9K[月薪]
现场办公 - 帕賽5 - 10 年經驗本科全職
Trade X NetworkHR Manager
Customer Service Manager
Piero Beach Resort₨156.6-208.8K[月薪]
现场办公 - 奎松市1-3 年經驗本科全職
Jacque Blair BiltzHR Officer
Call Center Sales Manager
JetSon Manpower Agency₨521.9K-1M[月薪]
现场办公 - 達義5 - 10 年經驗本科全職
Lovely Joy ZamudioRecruiter
Bossjob安全提醒
若該職位需要您出國工作，請提高警惕，並小心詐騙。
如果您在求職過程中遇到雇主有以下行為， 請立即檢舉
- 扣留您的身分證件，
- 要求您提供擔保或收取財產，
- 迫使您投資或籌集資金，
- 收取非法利益，
- 或其他違法情形。
