Citiwide Basic Commodities & Manpower Services Inc. Customer Service Representative

Customer Service Representative

Citiwide Basic Commodities & Manpower Services Inc.

₨79-105.4K[Monthly]

On-site - Quezon City<1 Yr ExpBachelorFull-time

Benefits

Employee Recognition and Rewards
Employee Recognition Program
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Training Subsidy
Professional Development
Job Training
Time Off & Leave
Vacation Leave

Description

Assist customers with inquiries and complaints via phone and email.
Provide accurate information about products and services.
Resolve customer issues in a timely manner.
Maintain customer records and feedback.
Collaborate with team members to improve service quality.
Achieve performance metrics and contribute to team goals.

Requirements

Educational Qualifications: Bachelor's degree required.
Experience Level: Less than 1 year of experience in customer service or related fields.
Skills and Competencies: Proficiency in English, exceptional customer service, scheduling abilities, strong problem-solving skills, and sales experience.
Responsibilities and Duties: Assist customers, resolve inquiries, schedule appointments, and promote services.
Working Conditions: Office environment, may involve shift work, comfortable workstations.
Qualities and Traits: Team player, strong work ethic, excellent interpersonal skills, and ability to handle stress.

English LanguageCustomer ServiceSchedulingProblem SolvingTeam PlayerStrong Work EthicSales Pitching and ClosureCall CentreDigital MarketingInterpersonal Skills