Customer Service Representative
XLNC Manpower Services
Job Description
Description
- Provide exceptional customer service through various channels, including phone, email, and chat.
- Resolve customer inquiries and complaints efficiently and effectively.
- Maintain accurate records of interactions in the CRM system.
- Identify customer needs and offer appropriate solutions or products.
- Collaborate with team members to improve service delivery.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: High School diploma or equivalent is required.
- Experience Level: No prior experience is necessary; training will be provided.
- Skills and Competencies: Strong communication skills, problem-solving abilities, and attention to detail are essential.
- Working Conditions: Primarily office-based, with potential for remote work opportunities.
- Qualities and Traits: Positive attitude, patience, and adaptability are highly valued.
James Barameda
HR OfficerXLNC Manpower Services
Replied 9 minutes ago
Working Location
4rt floor room 411, 1754 Rizal Ave
Posted on 27 June 2025
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