Customer Service Representative

Mondo Cucina, Inc. (SMEG Philippines)

急招
₨79.6-106.2K[月薪]
现场办公 - 马卡蒂1-3年经验本科全职
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职位描述

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职位描述

The Customer Service Officer at Mondo Cucina, Inc. (SMEG Philippines) plays a critical role in ensuring that customers receive prompt, efficient, and professional service. The officer will be responsible for handling customer inquiries, providing product information, processing orders, managing warranty claims, and resolving any issues or concerns related to SMEG’s premium line of appliances. This role is ideal for someone with strong communication skills, a passion for customer service, and a commitment to maintaining the high-quality standards of the SMEG brand.

职位要求

Education:

  • Bachelor’s degree in Business, Communications, Marketing, or a related field (preferred).


Experience:

  • At least 1-2 years of experience in customer service, preferably in the home appliance or retail sector.
  • Experience in handling customer complaints, service requests, and warranty claims is a plus.


Skills:

  • Excellent verbal and written communication skills in both English and Filipino.
  • Strong problem-solving skills and the ability to remain calm under pressure.
  • A customer-centric attitude with a strong focus on delivering a positive experience.
  • Proficiency in using CRM software, Microsoft Office, and other customer service tools.
  • Ability to multitask and manage time effectively in a fast-paced environment.


Personal Attributes:

  • Strong interpersonal skills with a friendly and approachable demeanor.
  • Detail-oriented, organized, and able to manage multiple inquiries simultaneously.
  • Positive, proactive, and a team player.
客户服务解决问题组织技能有团队精神的人人际交往能力
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Mondo Cucina, Inc. (SMEG Philippines)

HR OfficerMondo Cucina, Inc. (SMEG Philippines)

工作地址

Mondo Cucina, Inc.. Conception Industries Building, Ground Floor, #308 Sen. Gil J. Puyat Ave, Makati, 1209, Philippines

发布于 15 November 2024

Mondo Cucina, Inc. (SMEG Philippines)

未融资

51-100人

批发/分销商

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Smeg's Small Domestic Appliances
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FAB Refrigerators
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Built-In Appliances

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