Customer Associate Representative (Healthcare Account)
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Allowances
Transportation Allowance
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Sleeping Quarters
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Serve as the first point of contact for customers, addressing inquiries and resolving issues.
- Assist customers via phone, resolve issues, provide product information, and maintain customer satisfaction.
- Maintain a high level of customer satisfaction through effective communication.
- Document customer interactions and feedback accurately.
- Collaborate with team members to improve service delivery.
- Handle various customer service tools and software efficiently
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: with/without BPO or healthcare exp
- Skills and Competencies: Proficient in English with strong interpersonal and people skills; capable of handling customer inquiries and complaints effectively.
- Working Conditions: Fast-paced call center environment, requires flexibility in work hours.
- Qualities and Traits: Strong problem-solving abilities, patience, empathy, and a positive attitude
HR Rye Extender
HR OfficerSynlink Recruitment Outsourcing Co. Inc.
Reply 1 Time Today
Working Location
3rdF, One World Square. G2PX+27H, Upper McKinley Hl, Taguig, 1634 Metro Manila, Philippines
Posted on 16 July 2025
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