Customer Service Representative
Miranda HR
Job Description
Benefits
Employee Recognition and Rewards
Commission, Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, HMO
Perks Benefits
Sleeping Quarters
Professional Development
Job Training
Time Off & Leave
Maternity & Paternity Leave, Sick Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer issues and complaints promptly.
- Maintain a positive and empathetic attitude towards customers.
- Collaborate with team members to enhance customer satisfaction.
- Document customer interactions and feedback for continuous improvement.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Strong communication, problem-solving skills, and basic computer proficiency.
- Working Conditions: Office environment with standard working hours; may involve evening shifts.
- Qualities and Traits: Friendly, patient, adaptable, and eager to learn.
Kyla Paula Mangulabnan
HR OfficerMiranda HR
Active within three days
Working Location
Makati, Philippines
Posted on 28 July 2025
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