Customer Service Representative

Miranda HR

₨79.5-132.6K[Monthly]
On-site - PasigNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Allowances

    Transportation Allowance

  • Employee Recognition and Rewards

    Performance Bonus, Employee of the Month Award, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Life Insurance, HMO

  • Perks Benefits

    Parking Space, Training Subsidy

  • Professional Development

    Apprenticeship Program, Job Training, Professional Development

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Vacation Leave

  • Work-Life Balance

    Flexible Hours

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Description

  • Respond to customer inquiries via phone, email, and chat.
  • Resolve customer issues and provide effective solutions.
  • Maintain customer satisfaction by ensuring timely follow-ups.
  • Document customer interactions accurately in the system.
  • Assist with product information and service inquiries.
  • Collaborate with team members to improve service quality.

Requirements

  • Educational Qualifications: High School/Senior High School diploma required.
  • Experience Level: No prior experience needed; training will be provided.
  • Skills and Competencies: Proficient in English, strong customer service skills, back office support, and call center operations.
  • Working Conditions: Mostly office-based, with standard working hours and potential shift work.
  • Qualities and Traits: Excellent communication skills, patience, empathy, and problem-solving abilities.
English LanguageCustomer ServiceBack Office SupportCall Centre
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Luis Cruz

HR OfficerMiranda HR

More than ten replies today

Working Location

CCF Center. Frontera Verde, Ortigas Avenue corner C5 Road, Pasig, 1604 Metro Manila, Philippines

Posted on 09 July 2025

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