Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

₨132.6K[Monthly]
On-site - Taguig<1 Yr ExpBachelorFull-time
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Job Description

Description

  • Assist customers with inquiries and complaints via phone, email, and chat.
  • Provide product information, troubleshooting assistance, and resolve issues promptly.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve customer service processes.
  • Adhere to company policies and ensure customer satisfaction.

Requirements

  • Educational Qualifications: A Bachelor’s degree in any field is required.
  • Experience Level: Less than 1 year of customer service experience is preferred.
  • Skills and Competencies: Proficiency in English, excellent communication, and problem-solving skills.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide support.
  • Working Conditions: Office-based, with potential for remote work; may involve shifts.
  • Qualities and Traits: Empathetic, patient, detail-oriented, and team player attitude.
English LanguageCustomer Service
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Brian Lamban CSSWB

HR ManagerMetacom Business Process Outsourcing Solution Inc.

Replied 5 minutes ago

Working Location

3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines

Posted on 09 July 2025

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