Customer Support
eTeam Workforce Private Corporation Philippines
Job Description
Description
- Answer customer inquiries via phone, email, or chat in a professional and friendly manner.
- Provide accurate information about products, services, or accounts.
- Help customers troubleshoot problems or escalate issues to the appropriate department.
- Record customer interactions and update customer accounts in the system.
- Follow up on customer requests to ensure satisfaction.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
Requirements
- Education: At least a high school diploma or college level (any course).
- Experience: No prior experience required — fresh graduates are welcome or OJT experience in Customer Service.
- Skills:
- Good communication skills (oral and written).
- Basic computer knowledge (can navigate email & simple systems).
- Ability to multitask and handle stress.
- Willingness to learn and be trained.
- Positive attitude and a team player.
Jenky Dizon
HR RECRUITMENT SPECIALIST eTeam Workforce Private Corporation Philippines
Active within three days
Working Location
6/F Liberty Building, 835, 1229 Antonio Arnaiz Ave, Legazpi Village, Makati, Metro Manila, Philippines
Posted on 07 July 2025
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