Pre-Sales Customer Service Representative

Dempsey Resource Management Inc.

₨107.4-134.3K[Monthly]
On-site - Paranaque1-3 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

Description

  • Engage with potential customers to provide information about products and services tailored to their needs.
  • Deliver exceptional pre-sales support by answering customer inquiries promptly and accurately.
  • Assist in identifying customer requirements and matching them with suitable product solutions to promote sales.
  • Collaborate with the sales team to convey customer feedback and insights that can enhance product offerings.
  • Maintain detailed records of customer interactions and follow up on leads to nurture potential sales opportunities.


Required Skills

  • Excellent verbal and written communication skills to effectively interact with customers and internal teams.
  • Strong problem-solving abilities to address customer inquiries and concerns efficiently.
  • Proficiency in using customer relationship management (CRM) software for tracking customer interactions and managing leads.
  • Ability to work in a dynamic environment, adapting quickly to changes in customer needs and product offerings.

Requirements

Customer Service Advisor

-Must be degree holder

-1 to 3 years experience in the following skills

 - contacting clients for scheduled PMS/maintenance schedules

 - assisting clients in service concerns

 - collating customer information and monitoring their due date on PMS schedules

 - monitoring inventory

 - assisting mechanics with purchase order of parts

- Computer Literate

- English Communicating Skills

- Knowledge in Motorcycle

- Salary: 20-25k


SalesforceCustomer ServiceSchedulingProblem SolvingAccount ManagementInterpersonal SkillsTechnical SkillsPurchasing
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HR Vilma Dempsey

Talent Acquisition ManagerDempsey Resource Management Inc.

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Working Location

B.F. Homes. B.F. Homes, Metro Manila, Philippines

Posted on 08 May 2025

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