Primary Details

Time Type: Full time

Worker Type: Employee

The purpose of this role is to design, code, test, correct, and document complex programs and scripts based on agreed specifications and standards. The role involves collaborating with team members in reviewing specifications and ensuring the successful implementation of software solutions. Additionally, the role includes analysing business requirements and implementing Servicenow solutions in alignment with business stakeholders.

Responsibilities:

• Analyse business requirements, design and implement solutions.
• Develop applications in coordination with stakeholders and subject matter experts.
• Follow Software Development LIfecycle (SDLC) processes and support continuous improvement culture.
• Ensure solutions meet customer needs within scope, schedule, and budget.
• Escalate complex issues promptly and adhere to company methodologies.
• Ensure compliance needs are met and customer impacts are assessed.
• Provide support during testing, handover, and post-implementation.
• Estimate effort, report progress, and manage activities within budget.
• Maintain accuracy and timeliness of output.
• Mentor junior engineers and transfer knowledge effectively.

Work Experience:

Necessary Work Experience includes:

• Some relevant work experience.

Preferred Work Experience includes:

• Experience in relational database and SQL development.
• Experience in Servicenow development.

Qualifications:

Necessary Qualifications include:

• Tertiary Degree or equivalent combination of education and work experience.
• ITIL certification.
• Servicenow Certified System Admin (CSA) certification.

Global Disclaimer:

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

US Only Disclaimer:

To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

US Only - Travel Frequency:

Infrequent (approximately 1-4 trips annually)

US Only - Physical Demands:

General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.

Skills:

Analytical Thinking, Communication, Critical Thinking, Customer Value Management, Detail-Oriented, Intentional collaboration, JavaScript, Managing performance, Process Improvements, Programming Languages, Research Analysis, Risk Management, Software Development Life Cycle (SDLC) Methodologies, Software Product Management, Stakeholder Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Please refer to job description.