Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Descrição do Trabalho
Descrição:
- Respond to customer inquiries via phone, email, or chat.
- Provide accurate information about products and services.
- Resolve complaints and issues in a timely manner.
- Document customer interactions and maintain records.
- Meet performance metrics and enhance customer satisfaction.
- Collaborate with team members to improve processes.
- Participate in training sessions for skill development.
Requisito
- Educational Qualifications: Diploma in any field.
- Experience Level: Less than 1 year of experience in a customer service role.
- Skills and Competencies: Excellent communication skills, problem-solving, and active listening.
- Working Conditions: Office environment, may require evening or weekend shifts.
- Qualities and Traits: Patience, empathy, adaptability, and a positive attitude.
Brian Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Ativo dentro de três dias
Local de trabalho
Infosys. 2, SM City Clark, SM BPO Building, Clark Freeport, Pampanga, Philippines
Postado em 22 July 2025
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Metacom Business Process Outsourcing Solution Inc.
Desfinanciado / Anjo
501-1000 Funcionários
BPO & Centro de Chamadas
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