Customer Service Agent - Home Warranty (Php 17,500)

Alorica

₨79-105.4K[Mensual]
No - MakatiSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Permissão de refeição

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    Assistência Médica, Seguro de saúde, HMO

  • Benefícios de Habilidades

    Quartos de Dormir

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

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Descrição:

  • Provide exceptional customer service through various communication channels.
  • Assist customers with inquiries, issues, and product information.
  • Maintain a professional and positive demeanor in all interactions.
  • Document customer interactions accurately in the system.
  • Collaborate with team members to resolve complex issues.
  • Meet performance metrics and contribute to team goals.

Requisito

  • Job Title: Customer Service Representative
  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No experience required; training will be provided.
  • Skills and Competencies: Proficiency in English, strong customer service orientation, excellent problem-solving skills, ability to work collaboratively as a team player, and strong organizational skills. Experience in a call center is a plus.
  • Responsibilities and Duties: Assist customers with inquiries, resolve issues efficiently, maintain accurate records, and support team performance.
  • Working Conditions: Call center environment, flexible shifts including evenings and weekends.
  • Qualities and Traits: Friendly, patient, attentive to detail, and adaptable to change.
Idioma InglêsAtendimento ao clienteResolução de ProblemasJogador de equipeHabilidades OrganizacionaisCentral de atendimento
Preview

Cedryck Alyn Ross Labora

HR OfficerAlorica

High response rate

Local de trabalho

Ground Floor, MJ Plaza. 2310 Chino Roces Ave, Makati, 1231 Metro Manila, Philippines

Postado em 27 February 2025

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