Spanish Representative
E-Solutions IT Services
职位描述
福利待遇
法定福利
13薪, 员工贷款, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS
健康保险
健康维护组织
职位描述
- Communicate effectively with customers via phone, email, chat, or in-person in Spanish.
- Resolve product or service issues by clarifying the customer's concern, determining the cause, and finding the best solution
- Maintain detailed records of customer interactions, transactions, comments, and complaints
- Provide accurate, valid, and complete information using the appropriate tools and resources
- Follow communication procedures, guidelines, and company policies
- Escalate unresolved issues to the appropriate internal teams when necessary
- Contribute to team efforts by accomplishing related tasks as needed
职位要求
- Fluency in both Spanish and English
- Spanish language certification
- Excellent verbal and written communication skills
- Strong active listening and interpersonal skills
- Willing to work onsite
- Can start ASAP
Dan Marco Santiago
Senior RecruiterE-Solutions IT Services
More than ten replies today
工作地址
Bridgetowne Pasig. Bridgetowne Destination Estate, Eulogio Rodriguez Jr. Ave, Quezon City, 1605 Metro Manila, Philippines
发布于 22 April 2025
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