Collections Specialist
Inkorp Human Resource Services
職位描述
福利待遇
員工表彰與獎勵
績效獎金, 獎勵機制, 季度禮物
法定福利
13薪, 帶薪假
健康保險
健康維護組織
額外福利
健身房會員資格, 停車位
職業發展
工作培訓, 職業發展
休假和請假
喪假, 產假和陪產假, 育兒假, 病假, 單親假, 休假
簡介
- Contact customers via phone to secure payments for outstanding debt obligation, to determine the reason(s) for it, and to obtain a commitment to pay, negotiate payment in full or payment arrangements
- Research and reconcile assigned accounts ensuring recorded and detailed documentation of collection efforts with resolution of client discrepancies
- Provide account receivable, customer service, and collections efforts
職位要求
- 2 or more yrs of experience in US collections ( previous HSBC employee is desired but not required ) handled Credit Card Account, Mortgage, Auto, or Any forms of Loans with Early to Late Buckets: 30–180 days delinquent
- 3rd Party Collections experience
- In-depth understanding of US billing and collection processes.
- Strong negotiation skills using an assertive but tactful approach
- Ability to work independently in a fast paced environment and meet quality and productivity goals and to investigate complex situations and offer solutions for resolutions
- Strong Verbal & Written Communication Skills
- Experience with skip tracing is desired
- Willing to work onsite in our Alabang, Muntinlupa City
Manuel de Joya Jr.
HR OfficerInkorp Human Resource Services
工作地址
7B, Civicom Pacific Corp. Unioil Center, 1222 Acacia Ave, Muntinlupa, 1780 Metro Manila, Philippines
發布於 18 January 2025
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