職位描述
簡介
- Develop documents to maintain effective policies, procedures, and work instructions in alignment with program guidelines.
- Collaborate with management and team members to determine necessary policy, procedure, and work instruction requirements.
- Conduct research and document reviews to identify and address gaps in existing documentation.
- Stay updated on policies and procedures across all business areas within the organization.
- Assist in developing documentation requirements for new or revised processes.
- Evaluate the effectiveness of existing documentation and provide recommendations for improvements.
- Prepare and distribute policy updates, briefs, or manuals, along with procedures for implementing such changes.
- Support the internal rollout and adoption of company policies.
職位要求
- University or college degree, or equivalent work experience.
- 2+ years of relevant work experience.
- Proficiency in business writing, including publishing and documenting business policies and processes.
- Experience in technical writing.
- Skilled in MS Office applications, including Word, Excel, PowerPoint, and SharePoint.
- Knowledge or hands-on experience with intranet and/or SharePoint portals.
- Strong verbal and written communication skills, with the ability to interact effectively with employees at all organizational levels.
- Experience working directly or indirectly with operations or customer service teams.
- Banking experience is considered an asset.
- Project management experience is considered an asset.
起草批判性思考能力書面和口頭溝通技巧注重細節書面溝通
Lyka Basa
HROutsource Asia International Multi-purpose Cooperative
More than ten replies today
工作地址
Emerald Place. 604 Shaw Blvd, Pasig, 1603 Metro Manila, Philippines
發布於 20 January 2025