Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Serve as the primary point of contact for customers.
- Resolve customer inquiries and complaints swiftly and effectively.
- Provide product information and assistance to enhance customer satisfaction.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service quality.
- Contribute to a positive team environment.
Requirements
- Educational Qualifications: Bachelor’s degree in Business Administration, Communications, or related field.
- Experience Level: Open to fresh graduates or students seeking practical experience.
- Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in customer service software.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and maintain customer satisfaction.
- Working Conditions: Office environment, potential for remote work, occasional overtime required.
- Qualities and Traits: Empathetic, patient, detail-oriented, and committed to providing excellent service.
Shayne Villaroman
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 7 Times Today
Working Location
TP Aura. 6/F, SM Aura Tower, McKinley Pkwy, Taguig, Metro Manila, Philippines
Posted on 03 September 2025
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