Customer Service Representative
IMS Outsourcing Solutions Inc.
Job Description
Benefits
Allowances
Transportation Allowance
Employee Recognition and Rewards
Performance Bonus, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and complaints efficiently.
- Maintain accurate records of customer interactions.
- Work collaboratively with team members to improve processes.
- Ensure customer satisfaction and retention through effective communication.
- Stay up-to-date with product knowledge and company policies.
Requirements
- Educational Qualifications: No degree required
- Experience Level: Less than 1 year of experience preferred
- Skills and Competencies: Proficient in call center operations, excellent people skills, strong command of the English language, customer service orientation, effective problem-solving abilities, and a team player mentality
- Working Conditions: Office environment, potential shift work, requires effective communication
- Qualities and Traits: Friendly demeanor, patience, adaptability, and a proactive approach to customer satisfaction
Martina Bugarin
AVPIMS Outsourcing Solutions Inc.
Active within three days
Working Location
9th floor, Robinsons Zeta Tower
Posted on 13 June 2025
Explore similar jobs
View more similar jobsCustomer Service Representative
Metacom Business Process Outsourcing₨133.8-214K[Monthly]
On-site - Quezon CityFresh Graduate/StudentBachelorFull-time
Brian Lamban CSSWBHR Manager
Local Healthcare Account/CSR/Alorica CubaoUrgent
Polaris₨133.8-160.5K[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Jhon Eric CastilloTalent Acquisition Specialists
Customer Service Representative
Neolytix Philippines₨107-133.8K[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Neolytix PhilippinesRecruiter
Customer Service Representative
Neksjob Philippines₨107-160.5K[Monthly]
On-site - Quezon City<1 Yr ExpHigh/Senior High SchoolFull-time
Neksjob CyanSourcing Specialist
Customer Service Representative
JetSon Manpower Agency₨80.3-107K[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Camila JalimaoRecruiter
IMS Outsourcing Solutions Inc.
No financing required
51-100 Employees
BPO & Call Center
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
