• Provide exceptional customer service to clients via phone, email, and chat.
• Assist customers with inquiries, complaints, and product support in a professional manner.
• Maintain a positive attitude while resolving customer issues efficiently and effectively.
• Document and track customer interactions and feedback accurately.
• Collaborate with team members to improve service delivery and operational efficiency.

Requirements

Financial Account

• Accepts SHS Graduates to College Graduates
• Must have 1 year of financial account background or have 2 years of call centre experience (voice and international account).

Insurance Account

• Completed two years in college or higher
• Must have 1 or 2 years of call centre experience.