Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Insurance Health & Wellness
HMO
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Vacation Leave
Description
- Handle incoming customer inquiries via phone and email.
- Provide accurate information and resolve issues efficiently.
- Maintain a high level of customer satisfaction.
- Document interactions and update customer records.
- Work collaboratively with team members to achieve performance targets.
- Adhere to company policies and procedures.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Strong customer service skills, excellent communication, and problem-solving abilities.
- Working Conditions: Office environment, may require evening or weekend shifts.
- Qualities and Traits: Patience, empathy, adaptability, and strong work ethic.
Caryl Faye Dionisio
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Reply Today 0 Times
Working Location
3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines
Posted on 18 June 2025
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