Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Provide exceptional customer service by responding to inquiries via phone, email, or chat.
- Handle customer inquiries, resolve issues, and provide information about products/services.
- Resolve customer issues efficiently while maintaining a positive attitude.
- Document interactions and maintain accurate records in the system.
- Collaborate with team members to improve processes and enhance service quality.
- Adhere to company policies and procedures for compliance and quality assurance.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: No experience required; training provided.
- Skills and Competencies: Proficient in English, strong communication, and active listening skills.
- Working Conditions: Office environment, may require shift work.
- Qualities and Traits: Team player, patient, empathetic, and adaptable under pressure.
Jaylo Roselle
BPO Recruitment SpeacialistMetacom Business Process Outsourcing Solution Inc.
Reply 1 Time Today
Working Location
Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines
Posted on 26 June 2025
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