Customer Service Agent
Lexie Staffing co.
Job Description
Benefits
Employee Recognition and Rewards
Commission, Performance Bonus
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Company Equipment
Professional Development
Job Training
Time Off & Leave
Maternity & Paternity Leave
Work-Life Balance
Flexible Hours
- Respond to customer inquiries via phone, email, chat, or in-person
- Resolve product or service issues promptly and professionally
- Provide accurate, valid, and complete information using the right tools and resources
- Process orders, forms, applications, and requests
- Handle complaints and provide appropriate solutions and alternatives
- Follow up to ensure resolution and customer satisfaction
- Maintain customer records by updating account information
- Keep up to date with product knowledge and company procedures
- Collaborate with other departments to resolve complex issues
- High school diploma or equivalent (Bachelor’s degree is a plus)
- Proven customer support experience or experience in a similar role
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Excellent communication and problem-solving skills
- Patience and ability to remain calm under pressure
- Multitasking and time-management skills, with the ability to prioritize tasks
Manahan Philip
OwnerLexie Staffing co.
Active within three days
Working Location
Taguig. Taguig, Metro Manila, Philippines
Posted on 08 September 2025
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Manahan PhilipOwner
Lexie Staffing co.
Pre-Series A
101-500 Employees
BPO & Call Center
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